ANZOTH TERMS OF SERVICE

Anzoth provides artificial-intelligence products, software, model-access services, and related infrastructure.

The “Services” include, without limitation:

1. the Anzoth website and related webpages;
2. individual and organizational accounts;
3. the Anzoth dashboard and account-management interfaces;
4. conversational chatbot and interactive AI interfaces;
5. application programming interfaces, API endpoints, and API keys;
6. command-line interfaces, software development kits, libraries, applications, extensions, installers, and other downloadable software;
7. models operated, hosted, fine-tuned, developed, or branded by Anzoth;
8. models, services, and endpoints supplied by third-party model providers;
9. model routing, aggregation, load balancing, fallback, and provider-selection services;
10. knowledge bases, retrieval-augmented generation, document storage, file processing, indexing, chunking, embeddings, retrieval, and related features;
11. agents, tools, function calls, browsing, code execution, file manipulation, integrations, connectors, and actions;
12. billing, credit, usage, logging, analytics, support, evaluation, preview, beta, and administrative services;
13. documentation and developer resources; and
14. any other product, feature, software, service, or functionality that refers or links to these Terms.

References to the Services include all related software, systems, interfaces, technology, documentation, content, and functionality provided by or through Anzoth.

Your use of the Services is also subject to any policies Anzoth makes applicable, including:

• the Anzoth Privacy Policy;
• the Anzoth Acceptable Use Policy;
• model-specific terms and provider policies;
• pricing, credit, subscription, and billing terms;
• documentation and technical restrictions;
• security and vulnerability-disclosure rules; and
• service-specific or feature-specific terms.

Certain customers may enter into an enterprise agreement, order form, data processing addendum, service-level agreement, nondisclosure agreement, or other supplemental agreement with Anzoth. Such documents apply only when expressly entered into or made available to you. Reference to such a document does not represent that every agreement, program, certification, or service level is presently offered.

Together, these Terms and all applicable policies and supplemental agreements form the agreement governing your use of the Services.

If provisions conflict:

1. a signed enterprise agreement or order form controls to the extent of the conflict;
2. a signed data processing addendum controls regarding its subject matter;
3. applicable Third-Party Model Terms control regarding access to and use of the relevant Third-Party Model;
4. service-specific supplemental terms control regarding the applicable feature; and
5. these Terms otherwise control.

Third-Party Model Terms do not govern Anzoth’s billing, account administration, platform operation, support obligations, or contractual relationship with you unless expressly stated.

You must be at least 18 years old and legally capable of entering into a binding contract to access or use the Services.

By accessing or using the Services, you represent and warrant that:

1. you are at least 18 years old;
2. you possess legal capacity to enter into these Terms;
3. your access to and use of the Services are permitted by applicable law;
4. you are not prohibited from receiving the Services under trade-control, sanctions, or other applicable laws;
5. the information you provide is truthful, accurate, current, and complete; and
6. you will comply with these Terms and all applicable policies.

If you use the Services on behalf of a company, governmental body, organization, or other legal entity, you represent and warrant that you have authority to bind that entity.

In that case, “you” includes both you and the entity, and the entity is responsible for all activity performed through its accounts, Authorized Users, applications, and credentials.

Anzoth may refuse registration or access where reasonably necessary to comply with law, protect the Services, prevent abuse, or enforce provider restrictions.

Certain Services require an Anzoth account.

You agree to:

1. provide accurate, current, and complete registration information;
2. keep account and billing information updated;
3. use only accounts created for legitimate purposes;
4. not create an account under a false or misleading identity;
5. not create or use multiple accounts to evade limits, billing, restrictions, suspension, or enforcement;
6. promptly correct information that becomes inaccurate; and
7. receive account-related communications at the email address associated with your account.

Communications sent to your registered email address or displayed through the Services satisfy contractual notice requirements unless applicable law requires another method.

You may not sell, rent, transfer, sublicense, or assign your account without Anzoth’s prior written approval.

Anzoth may require identity, payment, business, domain, location, or compliance verification before granting access to particular models, plans, or features.

You may request closure of your account by contacting [email protected] or using available account controls.

Anzoth may provide organizational accounts managed by one or more administrators.

An “Authorized User” means an employee, contractor, agent, developer, customer, or other person whom an organization permits to access the Services through its account.

The organization is responsible for:

1. selecting and supervising administrators;
2. inviting and removing Authorized Users;
3. configuring account permissions, model access, spending limits, logging, retention, and security controls;
4. ensuring Authorized Users comply with these Terms;
5. all activity and charges generated through its account;
6. providing legally required notices to Authorized Users;
7. obtaining legally required permissions and consents; and
8. resolving disputes between the organization and its Authorized Users.

An administrator may be able to:

• access, export, monitor, retain, or delete account information;
• access Inputs, Outputs, conversations, files, knowledge bases, logs, and usage records;
• enable or disable models and features;
• change data, privacy, and retention settings;
• revoke access and credentials;
• configure spending and rate limits; and
• control other organizational settings.

If you create an account using an email address owned or controlled by an organization, Anzoth may, after appropriate notice where required, associate or transfer that account to the organization’s managed account.

The organization may thereafter control the account and its Content.

Anzoth is not responsible for actions taken by an organization or its administrators concerning an organizational account.

You are responsible for protecting:

• passwords;
• API keys;
• authentication tokens;
• session cookies;
• recovery codes;
• private keys;
• integration credentials; and
• other access credentials.

You must not:

1. publish credentials;
2. include secret credentials in publicly accessible source code;
3. disclose credentials to unauthorized persons;
4. share personal credentials merely to evade user, account, billing, or rate restrictions; or
5. permit another person to use your credentials contrary to these Terms.

You may provide access within an organization only through authorized account features or other secure methods consistent with these Terms.

You are responsible for activity and charges generated through your account or credentials, including activity resulting from:

• employees or contractors;
• customer applications;
• improperly secured credentials;
• credentials committed to code repositories;
• compromised devices or integrations; or
• failure to revoke access following personnel or system changes.

You must notify Anzoth promptly at [email protected] if you know or reasonably suspect that an account or credential has been lost, disclosed, compromised, or used without authorization.

Anzoth may revoke, rotate, restrict, or suspend credentials when reasonably necessary to protect you, Anzoth, a provider, the Services, or another person.

Subject to your continued compliance with these Terms, Anzoth grants you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable right to access and use the Services for lawful purposes in accordance with:

• these Terms;
• applicable policies;
• your plan;
• applicable documentation;
• technical limits;
• model restrictions; and
• account settings.

This right does not grant you ownership of any Service, model, software, system, documentation, interface, technology, or Anzoth intellectual property.

Except for rights expressly granted, Anzoth and its licensors reserve all rights.

You may use authorized APIs, SDKs, CLI software, and related Services to create applications, products, internal workflows, and integrations, subject to these Terms and applicable plan restrictions.

You are solely responsible for your applications, products, services, integrations, and end-user relationships, including:

1. design, development, testing, operation, security, and maintenance;
2. Inputs submitted through them;
3. Outputs displayed, distributed, or acted upon;
4. notices and disclosures provided to users;
5. privacy, consent, data-protection, and retention compliance;
6. human review and safety controls;
7. compliance with sector-specific laws;
8. Actions performed through agents or tools;
9. customer support;
10. representations and warranties you make; and
11. compliance by downstream users.

You must ensure that Authorized Users and downstream customers comply with:

• these Terms;
• the Acceptable Use Policy;
• applicable Third-Party Model Terms;
• provider usage policies;
• applicable documentation; and
• applicable law.

You are responsible for acts and omissions of persons who access the Services through your application, account, or credentials to the same extent as if they were your own.

You may not represent that Anzoth or a model provider sponsors, certifies, endorses, or assumes responsibility for your application without express written permission.

You may incorporate authorized Anzoth functionality into your own application for use by your customers, subject to these Terms and applicable model restrictions.

You may not, unless Anzoth expressly authorizes the activity in writing:

1. resell standalone access to the Services;
2. distribute, sell, rent, or expose Anzoth credentials;
3. operate a model gateway or routing service using the Services;
4. sell raw API access substantially unchanged from the Anzoth Services;
5. represent Anzoth credits as credits issued by you or another provider;
6. sublicense access to Anzoth models or infrastructure;
7. obscure the origin of requests to bypass restrictions; or
8. use consumer-facing Services as a substitute for authorized API access.

Permission to embed AI functionality does not authorize resale of the underlying Services.

Any authorized resale or redistribution may require a separate written agreement and additional terms.

10.1 Types of Models

The Services may provide access to:

1. models operated, hosted, fine-tuned, or offered under an Anzoth name;
2. open-weight or open-source models operated by Anzoth or another provider;
3. proprietary models provided by third parties;
4. models accessed through aggregators, cloud platforms, inference providers, or infrastructure partners; and
5. experimental, beta, preview, or evaluation models.

A “Third-Party Model” means a model or model-related service that Anzoth does not exclusively own and control.

Third-Party Models may be supplied by commercial model developers, open-weight model developers, cloud inference providers, model aggregators, infrastructure partners, and other providers made available through Anzoth from time to time.

Availability through Anzoth does not represent that Anzoth owns a Third-Party Model.

10.2 Third-Party Model Terms

Your use of a Third-Party Model is subject to the applicable provider’s:

• terms of service;
• licenses;
• acceptable-use policies;
• usage policies;
• geographic restrictions;
• technical documentation;
• data-handling terms; and
• other applicable requirements,

collectively, “Third-Party Model Terms.”

By selecting or using a Third-Party Model, you agree to comply with its Third-Party Model Terms.

You are responsible for reviewing those terms and determining whether they permit:

• your intended use;
• commercial use;
• use by your organization or customers;
• processing of your data;
• use in your jurisdiction;
• use in regulated or high-risk contexts;
• storage, publication, or distribution of Output;
• fine-tuning or training;
• benchmarking;
• model comparison;
• redistribution; and
• any other intended activity.

10.3 Changes to Provider Terms

Third-Party Model Terms may be amended, replaced, supplemented, or withdrawn by the provider without Anzoth’s control.

Continued use of a Third-Party Model after applicable terms change constitutes acceptance of the updated Third-Party Model Terms.

If you do not agree to updated terms, you must stop using the relevant model.

10.4 Provider Restrictions

Some models may be unavailable to:

• residents of particular countries or territories;
• sanctioned or restricted persons;
• specified organizations or industries;
• competitors of a provider;
• governmental or military entities;
• users proposing restricted use cases; or
• persons who do not satisfy provider verification requirements.

You must not use a VPN, proxy, false identity, altered location information, intermediary, or other means to evade provider restrictions.

Anzoth may request information, representations, certifications, notices, consents, or documentation reasonably necessary to verify compliance.

10.5 Provider Enforcement

Anzoth may immediately suspend, restrict, disable, or terminate access to a Third-Party Model if:

1. the provider requests or requires it;
2. Anzoth reasonably suspects a violation of Third-Party Model Terms;
3. the model becomes unavailable;
4. a legal, security, safety, or operational concern arises;
5. provider verification is incomplete; or
6. continued access may expose Anzoth or another person to liability or harm.

Anzoth does not control provider enforcement decisions and is not liable for a provider’s suspension, refusal, removal, restriction, modification, or termination of access.

10.6 Availability and Modification

Anzoth does not guarantee that any particular model, model version, parameter, context length, endpoint, provider, capability, price, or performance characteristic will remain available.

Models may be:

• added;
• removed;
• renamed;
• updated;
• replaced;
• reconfigured;
• quantized;
• rate limited;
• deprecated;
• regionally restricted;
• temporarily unavailable; or
• discontinued.

10.7 Provider Data Practices

Different providers may maintain different practices regarding:

• logging;
• data retention;
• abuse monitoring;
• human review;
• model training;
• security;
• geographic processing;
• subprocessors;
• legal disclosure; and
• deletion.

Anzoth may display provider information for convenience, but such descriptions may become incomplete, inaccurate, or outdated.

The provider’s then-current official terms and documentation control.

You are responsible for selecting models and routing configurations appropriate for your privacy, security, retention, legal, and compliance requirements.

10.8 Provider Intellectual Property

Third-Party Models and their underlying systems remain the property of their owners and licensors.

Access through Anzoth does not grant ownership of:

• model weights;
• model architecture;
• training data;
• system prompts;
• hidden instructions;
• provider software; or
• other provider intellectual property.

10.9 No Implied Partnership

Listing or providing access to a model does not necessarily mean:

• the provider endorses Anzoth;
• Anzoth endorses the provider;
• a partnership or agency relationship exists;
• the provider guarantees the Anzoth Services; or
• Anzoth guarantees the provider’s model.

Provider names and trademarks may be used solely to identify available or compatible services unless otherwise stated.

Anzoth may route requests among deployments, providers, regions, and backends according to factors such as:

• your configuration;
• availability;
• latency;
• load;
• capacity;
• cost;
• context length;
• feature support;
• quality;
• geographic requirements;
• policy eligibility;
• security; and
• provider health.

Anzoth may:

1. load balance among deployments of the same model;
2. retry a failed request;
3. route to a backup deployment of the selected model;
4. select among providers offering the same or substantially equivalent model;
5. process portions of a request through different supporting services; and
6. disable unavailable or noncompliant routes.

Anzoth will not intentionally replace a specifically selected model with a materially different model unless:

• you enable automatic routing or fallback;
• the feature you select expressly includes model selection or substitution;
• the applicable documentation discloses the behavior; or
• an emergency security or operational measure requires it.

When routing is enabled, your Input and related metadata may be transmitted to the selected provider.

You are responsible for selecting fixed-model, fixed-provider, geographic, or data-handling controls where your use requires them.

12.1 Definitions

“Input” means information submitted, uploaded, connected, transmitted, retrieved, or otherwise provided by or for you through the Services, including:

• prompts;
• messages;
• files;
• images;
• audio;
• video;
• code;
• datasets;
• documents;
• website content;
• knowledge-base materials;
• retrieved content;
• tool instructions;
• integration data; and
• associated metadata.

“Output” means content generated, returned, transformed, retrieved, summarized, predicted, or produced through the Services based in whole or in part on Input.

“Actions” means operations performed or attempted through the Services, including:

• tool calls;
• code execution;
• file changes;
• external requests;
• searches;
• database operations;
• communications;
• transactions;
• software manipulation; and
• interactions with third-party systems.

Input, Output, and Actions are collectively “User Content” where the context permits.

12.2 Your Responsibility

You are solely responsible for:

• all Input you submit;
• instructions you provide;
• Actions you authorize;
• determining whether Output is appropriate;
• reviewing and verifying Output;
• complying with applicable law;
• obtaining necessary rights and permissions;
• maintaining copies of important content; and
• consequences arising from use, publication, distribution, or reliance on Output.

12.3 Rights in Input

As between you and Anzoth, you retain any ownership rights you possess in Input.

You represent and warrant that:

1. you own the Input or possess all rights, licenses, permissions, notices, and consents necessary to submit and process it;
2. processing the Input as contemplated will not violate applicable law;
3. the Input does not infringe, misappropriate, or violate another person’s intellectual-property, privacy, publicity, confidentiality, contractual, or other rights;
4. you are authorized to provide personal information contained in the Input;
5. you have provided all legally required notices; and
6. you have obtained all legally required consents.

12.4 License to Process User Content

You grant Anzoth a worldwide, non-exclusive, royalty-free right and license to host, cache, store, reproduce, transmit, format, technically modify, index, embed, retrieve, analyze, display, and otherwise process User Content as reasonably necessary to:

1. provide the Services;
2. follow your instructions;
3. route requests to selected providers;
4. maintain and secure the Services;
5. calculate usage and charges;
6. detect fraud, abuse, and policy violations;
7. provide support;
8. comply with law;
9. enforce these Terms;
10. exercise rights enabled through your settings; and
11. perform purposes disclosed in the Privacy Policy.

This license continues for as long as reasonably necessary to provide the Services, process backups, meet legal obligations, maintain security, enforce rights, or fulfill purposes you authorized.

12.5 Rights in Output

As between you and Anzoth, and to the extent permitted by applicable law and applicable provider terms, Anzoth assigns to you any right, title, or interest Anzoth may have in Output generated specifically for you.

This assignment:

• does not transfer rights owned by a Third-Party Model provider;
• does not override Third-Party Model Terms;
• does not grant rights in third-party content included in Output;
• does not apply to another user’s Output;
• does not transfer rights in Anzoth technology or models;
• does not guarantee that Output is copyrightable;
• does not guarantee uniqueness; and
• does not guarantee non-infringement.

Where applicable provider terms impose different Output ownership or licensing rules, those terms control regarding the relevant Output.

12.6 Similarity and Non-Uniqueness

Because artificial-intelligence systems generate responses probabilistically, Output may not be unique.

Other users may receive identical or similar Output.

You receive no rights in another user’s Input or Output merely because it resembles yours.

12.7 Shared and Published Content

Some features may permit you to share conversations, files, prompts, Outputs, agents, or knowledge-base content through a public or restricted link.

You are responsible for selecting appropriate sharing settings and understanding who may access shared material.

A person with access may be able to:

• view;
• copy;
• download;
• redistribute;
• quote;
• retain; or
• reuse the content.

You grant Anzoth the rights necessary to make content available according to the sharing settings you select.

Do not share confidential, personal, proprietary, or sensitive information unless you are authorized to do so and accept the consequences.

12.8 Feedback

You are not required to provide ratings, ideas, suggestions, feedback, or improvement proposals.

If you provide Feedback, you grant Anzoth a worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free right to use, reproduce, modify, publish, commercialize, and otherwise exploit it for lawful purposes without compensation or attribution.

Feedback is not your Confidential Information.

The Services may allow you to upload or connect documents and data for indexing, storage, embedding, retrieval, and model use.

By using these features, you authorize Anzoth to:

1. receive and store source materials;
2. extract text, metadata, and other information;
3. divide content into chunks or other units;
4. create vector embeddings and indexes;
5. store derived representations;
6. retrieve portions in response to queries;
7. transmit retrieved material to selected models and providers;
8. generate Output using retrieved material; and
9. perform technical processing reasonably necessary to operate the feature.

You are responsible for:

• ensuring uploaded materials are lawful;
• obtaining permission from copyright owners and data subjects;
• avoiding unauthorized confidential information;
• selecting appropriate retention and sharing settings;
• reviewing retrieved material and Output;
• deleting content when no longer needed; and
• maintaining independent backups.

Deletion may not immediately remove:

• caches;
• backups;
• security logs;
• billing records;
• de-identified statistics;
• information retained under legal obligations; or
• content already transmitted to a third-party provider.

Anzoth does not guarantee that retrieval will:

• identify every relevant passage;
• exclude every irrelevant passage;
• preserve every formatting detail;
• reproduce source material perfectly; or
• generate accurate Output.

14.1 Processing Necessary to Provide the Services

Anzoth and applicable providers may process Input, Output, metadata, and usage information as necessary to:

• authenticate requests;
• generate responses;
• route requests;
• retrieve knowledge-base content;
• operate integrations;
• calculate usage and charges;
• prevent abuse;
• maintain security;
• diagnose errors;
• provide support;
• enforce applicable policies; and
• comply with law.

14.2 Data Practices May Vary

Data handling may vary by:

• account type;
• plan;
• feature;
• model;
• provider;
• route;
• region;
• account setting; and
• supplemental agreement.

The availability of conversation history, logging, storage, deletion, or other data controls may differ among Services.

14.3 No Present Universal Zero-Retention Promise

Unless Anzoth expressly identifies a particular route or configuration in writing as supporting a specific retention commitment, you should not assume that requests are processed with Zero Data Retention.

Anzoth may introduce retention-controlled or Zero Data Retention configurations in the future.

Any such offering will be governed by:

• the applicable product description;
• account settings;
• provider terms;
• stated limitations;
• security and abuse exceptions;
• legal requirements; and
• any applicable supplemental agreement.

No future or optional retention feature applies retroactively unless expressly stated.

14.4 Anzoth Model Training

Anzoth does not use private API Inputs, private chatbot conversations, or private knowledge-base content to train generally available Anzoth models unless you expressly opt in or otherwise authorize that use.

This restriction applies to Anzoth’s own model-training activities.

It does not override the separate data practices of a Third-Party Model provider.

Even where model-training use is disabled, Anzoth may process limited content or related information where reasonably necessary to:

• investigate abuse or fraud;
• address a security incident;
• comply with law;
• enforce these Terms;
• provide support requested by you;
• process Feedback you intentionally provide; or
• investigate content flagged for safety review.

14.5 Third-Party Provider Practices

Third-party providers may retain or use information under their own terms and policies.

You are responsible for reviewing and selecting providers appropriate for your use.

Anzoth cannot guarantee that every provider offers the same retention, training, privacy, or deletion options.

14.6 Human Review

Authorized personnel or service providers may review content where reasonably necessary for:

• support requested by you;
• fraud or abuse investigation;
• security;
• error diagnosis;
• legal compliance;
• policy enforcement;
• safety review; or
• purposes you affirmatively authorize.

Access will be limited according to applicable internal controls and contractual obligations.

14.7 Aggregated and De-Identified Data

Anzoth may collect and use aggregated or de-identified technical and usage information that does not reasonably identify you, including:

• model usage statistics;
• latency;
• performance measurements;
• token counts;
• error rates;
• routing information;
• system information;
• feature adoption;
• service-health information; and
• abuse trends.

Anzoth may use this information to operate, secure, analyze, improve, and develop its products and services.

Artificial-intelligence systems are probabilistic and may produce incorrect or unexpected results.

You acknowledge that Output may:

• be false or misleading;
• fabricate facts, citations, quotations, sources, people, or events;
• be incomplete or outdated;
• contain biased, offensive, or inappropriate material;
• incorrectly describe people, entities, products, laws, or events;
• contain insecure or defective code;
• omit relevant information;
• conflict with other Output;
• resemble third-party content;
• fail to follow instructions; or
• appear confident or detailed while being materially incorrect.

You must independently evaluate Output for:

• accuracy;
• legality;
• safety;
• security;
• suitability; and
• appropriateness.

You must use qualified human review where appropriate.

You must not rely on Output:

1. as the sole source of truth;
2. as a substitute for professional advice;
3. as a substitute for legally required human judgment;
4. as the sole basis for a consequential decision about another person;
5. in a safety-critical system without independent validation; or
6. where an error could reasonably cause death, personal injury, significant property damage, denial of legal rights, or substantial financial harm.

The Services do not provide legal, medical, financial, tax, investment, accounting, engineering, cybersecurity, employment, insurance, or other regulated professional advice.

Output does not represent Anzoth’s views merely because it was generated through the Services.

References to third-party products, companies, or services do not imply endorsement or affiliation.

Certain Services may generate code, issue commands, call tools, access websites, modify files, send communications, interact with external systems, or perform other Actions.

Actions may:

• fail;
• operate differently than expected;
• use incorrect parameters;
• access unintended information;
• modify or delete data;
• send unintended communications;
• create charges;
• disclose information;
• trigger third-party systems;
• introduce vulnerabilities;
• violate third-party terms; or
• cause irreversible consequences.

You are responsible for:

1. reviewing requested permissions;
2. limiting credentials and scopes;
3. using sandbox or test environments where appropriate;
4. maintaining backups;
5. confirming consequential Actions;
6. reviewing generated code;
7. verifying commands before execution;
8. monitoring deployed agents;
9. implementing access controls and spending limits; and
10. stopping or revoking systems that behave unexpectedly.

You authorize Actions initiated through your account or configured integrations.

Anzoth is not responsible for losses caused by your execution, deployment, or authorization of generated code, instructions, recommendations, tool calls, or Actions.

You may not use agents or tools to bypass restrictions that would apply if you performed the activity directly.

You may not use or assist another person to use the Services in a manner that:

17.1 Violates Law or Rights

1. violates any applicable law, regulation, court order, or legal obligation;
2. infringes intellectual-property rights;
3. violates privacy, publicity, confidentiality, contractual, or data-protection rights;
4. facilitates unlawful discrimination;
5. unlawfully defames another person;
6. violates trade-control or sanctions laws;
7. violates Third-Party Model Terms; or
8. causes Anzoth or a provider to violate law.

17.2 Causes Harm or Abuse

You may not use the Services to:

1. sexually exploit or endanger minors;
2. generate or distribute unlawful sexual content;
3. facilitate credible violence or physical harm;
4. unlawfully harass, stalk, threaten, or intimidate;
5. facilitate trafficking or exploitation;
6. create or distribute malware;
7. steal credentials or authentication information;
8. conduct phishing or social-engineering fraud;
9. facilitate unauthorized access;
10. conduct denial-of-service attacks;
11. distribute spam or unsolicited bulk communications;
12. conduct fraud, scams, impersonation, or identity theft;
13. unlawfully evade law enforcement; or
14. engage in harmful or abusive conduct prohibited by the Acceptable Use Policy.

17.3 Interferes with the Services

You may not:

1. disrupt, overload, damage, or impair the Services;
2. impose unreasonable or disproportionately large loads;
3. circumvent rate limits, quotas, billing controls, or access restrictions;
4. bypass security, safety, moderation, or abuse-prevention systems;
5. use multiple accounts or identities to evade enforcement;
6. introduce viruses, worms, spyware, malicious code, or harmful components;
7. probe or test vulnerabilities without authorization;
8. access another account or system without permission;
9. deceptively alter request-origin or location information;
10. interfere with another user’s access; or
11. attempt any of these activities.

17.4 Misuses Models or Platform Technology

Except where expressly permitted by Anzoth and applicable providers, you may not:

1. reverse engineer, decompile, disassemble, or derive source code;
2. extract model weights, system prompts, hidden instructions, or proprietary components;
3. scrape or systematically extract data, Output, documentation, prices, or model behavior;
4. use the Services to train or develop a competing model;
5. use Output for unauthorized extraction, distillation, imitation, or replication of a model;
6. conduct automated competitive analysis;
7. build an unauthorized routing, aggregation, or API service;
8. perform unauthorized jailbreaking, red teaming, or adversarial testing;
9. publish knowingly misleading or manipulated benchmark results;
10. remove proprietary notices;
11. copy, lease, sell, or distribute the Services;
12. resell standalone access without authorization; or
13. circumvent provider-specific restrictions.

Provider terms may impose broader restrictions regarding a particular model.

17.5 Misrepresents Identity or Output

You may not:

1. unlawfully impersonate a person or organization;
2. falsely claim affiliation, sponsorship, or endorsement;
3. create a false identity to bypass controls;
4. misrepresent your age, location, or eligibility;
5. misrepresent AI-generated Output as human-created where disclosure is legally or contractually required;
6. present unverified Output as verified; or
7. conceal material limitations in a manner likely to deceive another person.

17.6 Attempts and Assistance

You may not attempt, encourage, facilitate, instruct, or assist another person to engage in prohibited conduct.

You may not perform adversarial testing, red teaming, vulnerability scanning, model extraction, jailbreak research, prompt-injection research, or security testing against the Services or Third-Party Models without prior written authorization where authorization is required.

Anzoth may establish a vulnerability-disclosure or authorized research program with separate rules and scope.

Authorization from Anzoth does not constitute authorization from:

• a Third-Party Model provider;
• another software provider;
• a website owner; or
• the owner of another affected system.

You are responsible for obtaining all required authorization.

Benchmarking must be conducted honestly and reproducibly.

You may not:

• deceptively manipulate test conditions;
• omit material configuration details;
• present results from one model as another;
• falsely imply Anzoth approval;
• violate provider terms; or
• use benchmarking to extract protected model behavior.

Anzoth may require prior approval for benchmarking non-public, preview, beta, or evaluation Services.

Unless Anzoth expressly agrees otherwise in writing, the Services are not designed to receive or process:

• protected health information subject to HIPAA;
• payment-card data requiring PCI DSS compliance;
• government identification numbers;
• account passwords or authentication secrets;
• full financial-account numbers;
• highly sensitive biometric identifiers;
• classified information;
• export-controlled technical information requiring a license;
• information subject to heightened governmental security requirements;
• children’s data subject to verifiable parental-consent requirements; or
• other regulated data requiring controls Anzoth has not expressly agreed to provide.

Do not submit sensitive or regulated data unless:

1. the applicable Service and plan expressly support it;
2. you possess a lawful basis;
3. all required agreements are in place;
4. you have reviewed provider practices; and
5. you have implemented appropriate safeguards.

Anzoth is not a healthcare provider, financial institution, credit bureau, broker-dealer, investment adviser, law firm, insurer, or other regulated professional merely because the Services process related content.

You may not use Output as the sole basis for decisions concerning a person’s:

• employment;
• housing;
• credit;
• education;
• insurance;
• healthcare;
• legal rights;
• immigration;
• access to essential services; or
• other materially significant interests.

Any such use must comply with law and include appropriate human review, validation, notice, safeguards, and appeal procedures.

Anzoth may use automated systems and human review to:

• detect fraud, abuse, security threats, and policy violations;
• classify requests;
• enforce model-provider restrictions;
• investigate complaints;
• protect users and third parties;
• maintain service quality;
• comply with law; and
• improve safety systems.

Anzoth is not obligated to monitor all content or prevent every violation.

Anzoth may, with or without prior notice where legally permitted:

1. refuse to process a request;
2. filter or block Input or Output;
3. remove or disable content;
4. limit features or models;
5. revoke credentials;
6. preserve relevant information;
7. contact a provider;
8. investigate activity;
9. require verification;
10. suspend or terminate access; or
11. report information to appropriate authorities when required by law or reasonably necessary to address an imminent risk.

Anzoth may disclose information in response to valid governmental, regulatory, court, or law-enforcement requests.

Where permitted by law, Anzoth may report suspected criminal activity, credible threats, child exploitation, fraud, security incidents, or abuse.

21.1 Fees

You agree to pay all fees incurred through your account according to:

• the pricing page;
• the dashboard;
• an order form;
• a subscription description;
• provider-specific pricing;
• promotional terms; or
• another written agreement.

Prices may vary by:

• model;
• provider;
• route;
• token type;
• request type;
• context size;
• tool;
• storage;
• data transfer;
• feature;
• region; or
• another disclosed billing unit.

21.2 Usage Metering

Anzoth may calculate usage using measurements including:

• input tokens;
• output tokens;
• cached tokens;
• reasoning tokens;
• images;
• audio duration;
• requests;
• compute time;
• tool calls;
• storage;
• embeddings;
• retrieval;
• bandwidth;
• provider charges; and
• other units described in applicable pricing documentation.

Provider counts may differ from local estimates due to:

• tokenization;
• hidden formatting;
• message conversion;
• safety processing;
• routing;
• retries;
• caching;
• tools; or
• provider measurement.

Absent a demonstrated material error, Anzoth’s metering records control for billing.

21.3 Stripe Payment Processing

Anzoth uses Stripe and its affiliates as a third-party payment processor.

When you provide payment information or make a purchase:

1. payment information may be transmitted directly to Stripe;
2. Stripe may process and store payment and transaction information;
3. Stripe may perform fraud, risk, identity, compliance, and authorization checks;
4. your use of Stripe services may be subject to Stripe’s applicable terms and privacy notices;
5. Stripe may provide Anzoth with payment status, transaction identifiers, limited payment-method information, fraud signals, and related billing information; and
6. Anzoth may instruct Stripe to initiate charges, refunds, subscription renewals, or other authorized billing actions.

Anzoth does not necessarily receive or store your complete payment-card number.

Stripe is an independent third-party service provider. Anzoth is not responsible for Stripe outages, processing delays, account decisions, or other actions outside Anzoth’s reasonable control.

Your payment obligations to Anzoth are not excused merely because Stripe or a card issuer delays or refuses a transaction.

21.4 Billing Information and Authorization

You must provide complete, accurate, current, and authorized billing information.

You authorize Anzoth and Stripe to charge your selected payment method for:

• purchases;
• usage;
• prepaid-credit purchases;
• subscriptions;
• automatic recharges;
• taxes;
• disclosed fees;
• outstanding balances; and
• other amounts you authorize.

You represent that:

1. you are authorized to use the payment method;
2. the billing information is accurate;
3. the payment is not fraudulent;
4. the payment method is not derived from unlawful activity; and
5. you will update expired or inaccurate information.

21.5 Prepaid Credits

Anzoth may require or permit the purchase of prepaid service credits.

Unless otherwise stated:

1. credits may be used only for eligible Anzoth Services;
2. credits are not bank deposits;
3. credits are not legal tender or stored monetary value;
4. credits have no cash value except where a refund is expressly required;
5. credits may not be sold, transferred, assigned, or exchanged;
6. Anzoth credits are not credits issued by a model provider;
7. promotional credits may have additional restrictions;
8. promotional and complimentary credits are non-refundable;
9. credits are consumed according to Anzoth’s metering records; and
10. usage exceeding available credits remains payable.

Anzoth may prevent an account from beginning a request when its available balance is insufficient.

A request already in progress may generate charges exceeding the remaining balance. You remain responsible for that usage.

21.6 Credit Expiration

Except where prohibited by law or stated otherwise at purchase, unused purchased credits expire 365 days after purchase.

Promotional or complimentary credits may expire sooner as disclosed when issued.

Anzoth will not apply an expiration period where doing so would violate applicable law.

Credits consumed before expiration are not restored merely because Output was unsatisfactory, incomplete, or inaccurate.

21.7 Automatic Recharge

If you enable automatic recharge, you authorize Anzoth and Stripe to charge your payment method when your account balance falls below the threshold or trigger you select.

You may modify or disable automatic recharge through available account settings.

Disabling automatic recharge:

• does not reverse a charge already initiated;
• does not refund credits already purchased; and
• does not eliminate outstanding obligations.

You are responsible for configuring recharge thresholds and maximums appropriate for your intended use.

21.8 Subscriptions and Automatic Renewal

Paid subscriptions renew automatically for successive periods equal to the original subscription period unless canceled before renewal.

By starting a subscription, you authorize Anzoth and Stripe to charge:

• the recurring subscription price;
• applicable usage charges;
• taxes; and
• disclosed fees.

You may cancel through:

• the account dashboard;
• the Stripe customer portal, where provided;
• the same general medium used to subscribe; or
• another cancellation method Anzoth makes available.

Cancellation prevents future renewal but ordinarily does not provide a refund for the current paid period.

Access will generally continue through the end of the paid period unless suspended or terminated for cause.

21.9 Taxes

Fees exclude applicable taxes unless expressly stated otherwise.

You are responsible for sales, use, excise, value-added, and similar taxes associated with your purchase, excluding taxes based on Anzoth’s net income.

Anzoth or Stripe may calculate and collect taxes where required.

You are responsible for providing accurate location, exemption, and tax information.

21.10 Failed Payments, Reversals, and Chargebacks

If a payment:

• fails;
• is declined;
• is reversed;
• is disputed;
• results in a chargeback; or
• is reasonably suspected to be fraudulent,

Anzoth may:

1. retry the charge;
2. suspend paid Services;
3. disable models or features;
4. deduct credits;
5. place the account into a negative balance;
6. require another payment method;
7. terminate the account;
8. contest the dispute through Stripe;
9. provide transaction and usage records to Stripe, payment networks, or financial institutions; and
10. recover reasonable collection and chargeback costs where permitted by law.

A payment dispute does not eliminate your obligation to pay valid charges.

You must not initiate a chargeback as a substitute for contacting Anzoth about a good-faith billing concern.

21.11 Refunds

Except where required by law, stated at purchase, or expressly provided in these Terms:

• fees are non-refundable;
• usage charges are non-refundable;
• subscription payments are non-refundable;
• consumed credits are non-refundable;
• promotional credits are non-refundable; and
• payment-processing charges may be non-refundable.

Anzoth may allow a refund request for wholly unused purchased credits within 24 hours after purchase.

A refund is not available after credits have been:

• used;
• partially consumed;
• transferred;
• associated with fraudulent activity; or
• affected by a chargeback or payment dispute.

Approved refunds will generally be returned through Stripe to the original payment method.

The timing of a refund depends on Stripe, the payment network, and your financial institution.

21.12 Billing Disputes

You must notify Anzoth at [email protected] of a billing dispute within 30 days after the relevant charge, invoice, or usage record appears, unless applicable law requires a longer period.

Your notice should include:

• your account email;
• the charge date;
• the amount;
• the transaction or invoice identifier, where available;
• the nature of the dispute; and
• supporting information.

Failure to provide timely notice may waive the dispute to the extent permitted by law.

You must pay undisputed amounts when due.

21.13 Price Changes

Anzoth may change prices, fees, provider markups, included usage, or billing units.

Provider price changes may require Anzoth to change usage pricing with limited advance notice.

For recurring consumer subscriptions, Anzoth will provide advance notice of a material price increase where required by law.

A subscription-price increase will ordinarily apply at the next renewal.

Continued use after a usage-price change constitutes acceptance of the changed usage price.

The Services are evolving and may change.

Anzoth may:

• add, modify, or remove features;
• change models or providers;
• alter limits;
• modify APIs;
• update software;
• deprecate endpoints;
• modify documentation;
• increase or reduce capacity;
• perform maintenance;
• discontinue plans;
• change routing behavior; or
• suspend or discontinue a Service.

Unless a separate signed service-level agreement states otherwise, Anzoth does not guarantee:

• uptime;
• availability;
• latency;
• throughput;
• capacity;
• uninterrupted access;
• error-free operation;
• data preservation;
• backward compatibility;
• notice before emergency changes; or
• continued availability of a model or feature.

Anzoth will use commercially reasonable efforts to provide advance notice of material deprecations where practical.

Anzoth may act immediately to address:

• security incidents;
• abuse;
• legal requirements;
• provider demands;
• outages;
• capacity failures;
• payment problems;
• policy violations; or
• operational emergencies.

Beta, preview, Genesis, experimental, evaluation, and early-access Services may:

• be incomplete;
• contain defects;
• change without notice;
• provide limited support;
• be subject to additional restrictions;
• lose data;
• be withdrawn; and
• be unsuitable for production use.

You use such Services at your own risk.

The Services may interact with third-party:

• payment processors;
• cloud platforms;
• authentication providers;
• search engines;
• websites;
• APIs;
• plugins;
• connectors;
• data sources;
• applications;
• infrastructure; and
• software.

Your use of a third-party service may be governed by that party’s terms and privacy policies.

Anzoth does not control and is not responsible for third-party:

• availability;
• accuracy;
• security;
• privacy;
• retention;
• content;
• actions;
• policies;
• modifications;
• outages;
• charges; or
• termination.

Enabling an integration may permit the third party to access, modify, transmit, store, or delete information.

You are responsible for reviewing:

• requested permissions;
• security implications;
• third-party terms;
• privacy practices; and
• data-handling behavior.

Anzoth may discontinue an integration without liability if a third party withdraws access, changes its API or terms, creates a security risk, or becomes unavailable.

Anzoth may provide downloadable software, including:

• command-line tools;
• desktop or mobile applications;
• libraries;
• extensions;
• installers;
• plugins; and
• SDKs.

Subject to these Terms, Anzoth grants you a limited right to install and use such software solely to access authorized Services.

Software may:

• update automatically;
• check for updates;
• transmit technical or diagnostic information;
• require third-party dependencies;
• include open-source components;
• contain preview functionality; and
• cease supporting older versions or operating systems.

Open-source components are governed by their applicable licenses.

If an open-source license conflicts with these Terms regarding that component, the open-source license controls for that component.

A public source-code repository does not necessarily grant rights beyond the license included with the repository.

You may not copy, modify, distribute, sell, sublicense, or create derivative works of proprietary Anzoth software except as expressly permitted by an applicable license or law.

25.1 Anzoth Property

Anzoth and its licensors own all rights, title, and interest in and to the Services, including:

• software;
• source code;
• object code;
• models and fine-tunes owned by Anzoth;
• model configurations;
• interfaces;
• designs;
• graphics;
• websites;
• documentation;
• databases;
• routing systems;
• account systems;
• trademarks;
• logos;
• trade dress;
• domain names;
• aggregated usage data;
• technology; and
• other materials provided by Anzoth.

These Terms do not transfer ownership of Anzoth property.

25.2 Brand Use

You may not use Anzoth’s name, marks, logos, or branding:

• in a manner suggesting endorsement;
• as part of your company or product name;
• in misleading advertising;
• in a domain name;
• in connection with an unauthorized competing service; or
• otherwise without permission.

Accurate factual statements that your application uses an Anzoth API may be permitted under applicable brand guidelines.

Neither party may use the other party’s name or logo in marketing or publicity without prior written consent, except where separately agreed.

25.3 Copyright Complaints

Anzoth respects intellectual-property rights.

Copyright complaints should be sent to:

Copyright Agent
Deployed IT Solutions
Doing business as Anzoth
15640 NE Fourth Plain Blvd
Ste 106 #134
Vancouver, WA 98682
United States
Email: [email protected]

A valid notice should include:

1. a physical or electronic signature of an authorized person;
2. identification of the copyrighted work;
3. identification and location of the allegedly infringing material;
4. the complaining party’s address, telephone number, and email address;
5. a statement of good-faith belief that the disputed use is unauthorized;
6. a statement that the information in the notice is accurate; and
7. a statement under penalty of perjury that the complaining party is authorized to act.

Anzoth may remove or disable allegedly infringing material and may terminate repeat infringers where appropriate.

Anzoth may provide the complaint to the affected user.

Counter-notices may be submitted in accordance with applicable law.

Trademark, privacy, and other rights complaints may also be sent to [email protected].

26.1 Limited Business Confidentiality

If you and Anzoth exchange non-public business information identified as confidential in connection with:

• enterprise discussions;
• implementation;
• technical support;
• security review;
• commercial negotiations; or
• another business relationship,

each party will:

1. use reasonable care to protect that information;
2. use it only for the purpose for which it was disclosed; and
3. disclose it only to personnel, contractors, service providers, and professional advisers who need access and are subject to appropriate obligations.

This provision does not apply to information that:

• is public through no breach;
• was lawfully known without a confidentiality duty;
• is lawfully received from another source;
• is independently developed without use of the information;
• constitutes Feedback; or
• must be disclosed by law.

Where legally permitted, a party compelled to disclose confidential information will provide reasonable notice and cooperate in efforts to limit disclosure.

Publicly shared content is not confidential.

A separate nondisclosure agreement, enterprise agreement, or order form controls if one exists.

26.2 Security

Anzoth will maintain administrative, technical, and organizational safeguards designed to protect its systems and customer information, taking into account the nature of the Services.

No security system is completely secure.

Anzoth does not guarantee that unauthorized access, loss, alteration, or disclosure will never occur.

You are responsible for:

• securing devices and networks;
• using strong authentication;
• limiting access;
• rotating credentials;
• configuring integrations;
• maintaining backups;
• updating software;
• reviewing logs; and
• promptly reporting suspected compromise.

Security concerns may be reported to [email protected].

27.1 Termination by You

You may stop using the Services at any time.

You may close your account through available account controls or by contacting [email protected].

Closing an account does not eliminate outstanding payment obligations.

27.2 Suspension or Termination by Anzoth

Anzoth may suspend, restrict, or terminate an account, credential, model, feature, organization, request, or Service if:

1. you breach these Terms or an applicable policy;
2. payment is overdue, disputed, reversed, or fraudulent;
3. activity creates security, legal, operational, financial, or reputational risk;
4. a provider requires suspension;
5. Anzoth reasonably suspects fraud or abuse;
6. continued access may harm Anzoth, a provider, a user, or another person;
7. Anzoth must comply with law;
8. required verification is incomplete;
9. an account is inactive for an extended period;
10. a Service or model is discontinued; or
11. Anzoth has another legitimate business reason.

Anzoth may act immediately without notice where advance notice is impractical or may increase risk.

Where reasonable, Anzoth may provide notice and an opportunity to cure or appeal.

27.3 Effect of Termination

Upon termination:

• your right to use affected Services ends;
• credentials may be revoked;
• pending requests may be canceled;
• content may become inaccessible;
• outstanding fees remain payable;
• Anzoth may delete account data according to its retention practices;
• provider access may terminate separately; and
• provisions intended to survive remain effective.

You should export important content before closing your account.

27.4 Credits Following Termination

If Anzoth terminates an account for a material violation, fraud, chargeback abuse, unlawful activity, or abuse of the Services, unused credits may be forfeited to the extent permitted by law.

If Anzoth permanently terminates a paid Service for its convenience and not because of your conduct, Anzoth may provide:

• a pro rata subscription refund;
• a refund of eligible unused purchased credits; or
• another reasonable remedy.

Promotional and complimentary credits are not refundable.

27.5 Appeals

You may request review of an account suspension or termination by contacting [email protected].

An appeal does not guarantee restoration.

Anzoth may decline to provide details where disclosure could:

• compromise security;
• reveal abuse-detection methods;
• violate law;
• violate provider obligations; or
• harm another person.

27.6 Survival

Sections concerning:

• payments;
• retained data;
• User Content rights;
• intellectual property;
• confidentiality;
• disclaimers;
• liability;
• indemnification;
• disputes;
• enforcement; and
• general legal terms

survive termination to the extent their nature requires.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES, MODELS, INPUT PROCESSING, OUTPUT, ACTIONS, KNOWLEDGE-BASE FEATURES, SOFTWARE, DOCUMENTATION, THIRD-PARTY SERVICES, AND RELATED MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

ANZOTH AND ITS AFFILIATES, PROVIDERS, LICENSORS, SUPPLIERS, CONTRACTORS, AND DISTRIBUTORS DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF:

• MERCHANTABILITY;
• FITNESS FOR A PARTICULAR PURPOSE;
• TITLE;
• NON-INFRINGEMENT;
• QUIET ENJOYMENT;
• ACCURACY;
• COMPLETENESS;
• RELIABILITY;
• AVAILABILITY;
• SECURITY;
• PRIVACY;
• COMPATIBILITY;
• SATISFACTORY QUALITY;
• RESULTS;
• DATA PRESERVATION; AND
• WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR TRADE USAGE.

ANZOTH DOES NOT WARRANT THAT:

1. THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;
2. OUTPUT WILL BE ACCURATE, COMPLETE, UNIQUE, LAWFUL, OR SUITABLE;
3. ANY MODEL OR PROVIDER WILL REMAIN AVAILABLE;
4. DEFECTS WILL BE CORRECTED;
5. DATA WILL NEVER BE LOST OR ALTERED;
6. THE SERVICES WILL MEET YOUR REQUIREMENTS;
7. THIRD-PARTY SERVICES WILL PERFORM AS EXPECTED;
8. OUTPUT WILL NOT INFRINGE THIRD-PARTY RIGHTS;
9. GENERATED CODE WILL BE SECURE OR FUNCTIONAL;
10. ACTIONS WILL OPERATE AS INTENDED; OR
11. THE SERVICES ARE APPROPRIATE FOR REGULATED, HIGH-RISK, SAFETY-CRITICAL, MEDICAL, LEGAL, FINANCIAL, EMPLOYMENT, HOUSING, INSURANCE, OR CUSTOMER-FACING USES.

YOU USE OUTPUT, CODE, ACTIONS, MODELS, AND THIRD-PARTY SERVICES AT YOUR OWN RISK.

NO ORAL OR WRITTEN INFORMATION OBTAINED FROM ANZOTH CREATES A WARRANTY NOT EXPRESSLY STATED IN A SIGNED AGREEMENT.

Some jurisdictions do not permit certain disclaimers. These disclaimers apply only to the maximum extent permitted by law.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANZOTH, ITS AFFILIATES, PROVIDERS, LICENSORS, SUPPLIERS, DISTRIBUTORS, CONTRACTORS, INVESTORS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUCCESSORS, AND ASSIGNS WILL NOT BE LIABLE FOR ANY:

• INDIRECT;
• INCIDENTAL;
• SPECIAL;
• CONSEQUENTIAL;
• EXEMPLARY;
• PUNITIVE; OR
• RELIANCE DAMAGES,

OR FOR LOSS OF:

• PROFITS;
• REVENUE;
• BUSINESS;
• OPPORTUNITY;
• GOODWILL;
• USE;
• DATA;
• CONTENT;
• CREDITS;
• CUSTOMERS;
• SECURITY;
• PRIVACY; OR
• BUSINESS CONTINUITY,

ARISING OUT OF OR RELATING TO:

• THE SERVICES;
• THESE TERMS;
• MODELS;
• OUTPUT;
• ACTIONS;
• PROVIDERS;
• STRIPE OR OTHER THIRD-PARTY SERVICES;
• INTEGRATIONS; OR
• YOUR INABILITY TO ACCESS OR USE THE SERVICES.

THESE LIMITATIONS APPLY REGARDLESS OF WHETHER LIABILITY IS ASSERTED UNDER CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, STATUTE, WARRANTY, OR ANOTHER THEORY, AND EVEN IF A PROTECTED PARTY WAS ADVISED THAT DAMAGES WERE POSSIBLE OR FORESEEABLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF ANZOTH AND THE OTHER PROTECTED PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF:

1. THE AMOUNT YOU PAID TO ANZOTH FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM DURING THE 12 MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY; OR
2. ONE HUNDRED U.S. DOLLARS ($100).

If you used the Services without paying, aggregate liability will not exceed $100.

Each limitation, disclaimer, and exclusion allocates risk between the parties and is an essential basis of the agreement.

These limitations apply even if a limited remedy fails of its essential purpose.

Nothing in these Terms excludes liability that cannot lawfully be excluded.

Some jurisdictions do not allow certain limitations, so portions of this Section may not apply to you.

Model providers and other applicable providers are intended third-party beneficiaries of Sections 28 and 29 to the extent a claim relates to their models, systems, or services.

To the maximum extent permitted by law, you will defend, indemnify, and hold harmless Anzoth and its affiliates, providers, licensors, suppliers, distributors, contractors, investors, directors, officers, employees, agents, successors, and assigns from and against claims, demands, proceedings, liabilities, damages, judgments, settlements, penalties, fines, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

1. your access to or use of the Services;
2. your Input, Output, files, knowledge bases, or Actions;
3. your application, product, service, or integration;
4. use by an Authorized User or downstream customer;
5. your breach or alleged breach of these Terms;
6. violation of Third-Party Model Terms;
7. violation of law;
8. infringement or violation of another person’s rights;
9. your privacy, security, or data-protection practices;
10. a dispute between you and your customer or user;
11. fraud, gross negligence, intentional misconduct, or criminal activity;
12. unauthorized access caused by your failure to secure credentials; or
13. representations or warranties you make concerning Anzoth, a provider, or Output.

Anzoth may assume exclusive control of the defense of a matter subject to indemnification.

You agree to cooperate reasonably.

You may not settle a claim in a manner that:

• admits wrongdoing by Anzoth;
• imposes obligations on Anzoth; or
• fails to fully release Anzoth,

without Anzoth’s written approval.

Any obligation by Anzoth to indemnify you must be stated in a separately signed agreement.

31.1 Informal Dispute Resolution

Before initiating arbitration or litigation, the complaining party must send written notice describing:

• the party’s full name and contact information;
• the relevant Anzoth account;
• the nature and factual basis of the dispute;
• the specific relief requested; and
• a good-faith calculation of any monetary demand.

Notices to Deployed IT Solutions, doing business as Anzoth must be sent to:

Deployed IT Solutions
Doing business as Anzoth
Attn: Legal
15640 NE Fourth Plain Blvd
Ste 106 #134
Vancouver, WA 98682
United States
Email: [email protected]

The parties will attempt in good faith to resolve the dispute for 60 days after receipt of a complete notice.

Applicable limitation periods will be tolled during the informal-resolution period to the extent permitted by law.

Either party may request an individual settlement conference by telephone or video.

31.2 Binding Individual Arbitration

Except for disputes described in Section 31.3, you and Anzoth agree that every dispute arising out of or relating to:

• these Terms;
• the Services;
• any prior version of the Terms;
• an account;
• billing;
• Output;
• a model;
• an Action; or
• the relationship between the parties

will be resolved through final and binding individual arbitration.

The Federal Arbitration Act governs this arbitration agreement.

Arbitration will be administered by the American Arbitration Association under its applicable Consumer Arbitration Rules or Commercial Arbitration Rules, as appropriate, except as modified by these Terms.

Where applicable, the AAA Mass Arbitration Supplementary Rules may govern coordinated filings.

A single neutral arbitrator will decide each individual dispute.

The arbitrator may award individual relief available in court, subject to these Terms and applicable law.

31.3 Exceptions

Either party may:

1. bring an eligible individual claim in small claims court;
2. seek temporary or preliminary injunctive relief in court to prevent unauthorized access, security abuse, intellectual-property infringement, or misappropriation;
3. pursue an available governmental or regulatory remedy; or
4. litigate a dispute concerning ownership or infringement of intellectual property where arbitration is not legally required.

A small-claims matter must remain individual and within that court’s jurisdiction.

31.4 Arbitration Format and Location

Arbitration will ordinarily occur through:

• video conference;
• telephone;
• written submissions; or
• another remote format.

Where an in-person hearing is required, it will take place at a reasonably convenient location selected by agreement or under applicable AAA rules.

31.5 Class and Representative Action Waiver

YOU AND ANZOTH AGREE THAT EACH PARTY MAY BRING CLAIMS ONLY IN ITS INDIVIDUAL CAPACITY.

Neither party may participate as a plaintiff, claimant, or class member in a:

• class action;
• class arbitration;
• collective action;
• coordinated action;
• consolidated action;
• mass court action;
• private-attorney-general action; or
• representative proceeding.

The arbitrator may not consolidate the claims of different persons without the written consent of all affected parties.

Only individual relief is available, except where applicable law requires otherwise.

This subsection does not prevent participation in a class-wide settlement.

31.6 Jury-Trial Waiver

YOU AND ANZOTH KNOWINGLY AND IRREVOCABLY WAIVE THE RIGHT TO A TRIAL BY JURY FOR ANY DISPUTE PERMITTED TO PROCEED IN COURT.

31.7 Coordinated and Mass Arbitration Filings

If substantially similar arbitration demands are filed in a coordinated manner by or with the assistance of the same or related counsel, the parties agree that the applicable AAA mass-arbitration rules and procedures may govern.

The parties will cooperate in good faith with the administrator regarding:

• administrative conferences;
• appointment of process arbitrators;
• staged proceedings;
• bellwether cases;
• batching;
• fee allocation;
• mediation; and
• other procedures designed to resolve claims efficiently.

Each claimant’s substantive claim remains individual unless all affected parties expressly agree otherwise.

31.8 Arbitration Fees

Fees will be allocated according to applicable AAA rules.

Anzoth will not seek attorneys’ fees from an individual consumer unless an arbitrator determines that the claim was frivolous, brought in bad faith, or pursued for an improper purpose.

Each party will otherwise bear its own attorneys’ fees unless applicable law or the arbitrator’s award provides otherwise.

31.9 Arbitration Opt-Out

You may opt out of Sections 31.2 through 31.8 by sending written notice within 30 days after first accepting these Terms.

Your notice must include:

• your full legal name;
• the email address associated with your Anzoth account;
• a clear statement that you reject the arbitration agreement; and
• your physical or electronic signature.

Send the notice to:

[email protected]

The email subject should state:

Arbitration Opt-Out

Opting out affects only the arbitration agreement.

All other provisions remain effective.

31.10 Severability

If part of this arbitration section is unenforceable, that portion will be severed and the remainder enforced, except:

1. if the class-action waiver is unenforceable regarding a particular claim, that claim must proceed in court;
2. if class arbitration would be permitted despite the waiver, this entire arbitration section is void regarding that proceeding; and
3. a request for public injunctive relief may be severed and litigated where required by law.

31.11 Governing Law and Court Venue

These Terms are governed by the laws of the State of Washington, without regard to conflict-of-law principles.

The Federal Arbitration Act governs the arbitration provisions.

Any court proceeding permitted under these Terms must be brought exclusively in the state or federal courts serving Clark County, Washington.

Each party consents to personal jurisdiction and venue there.

Consumer rights that cannot lawfully be waived remain unaffected.

You must comply with applicable export-control, sanctions, embargo, and trade laws.

You may not access or use the Services:

1. in or for the benefit of a comprehensively sanctioned or embargoed jurisdiction;
2. on behalf of a prohibited or restricted person;
3. for a prohibited end use;
4. to export controlled technical data without required authorization; or
5. in violation of provider-specific trade restrictions.

You represent that neither you nor anyone using your account is prohibited from receiving the Services.

You must not submit information requiring a government export license unless:

• you have obtained the license; and
• Anzoth has agreed in writing to process the information.

The Services are commercial computer software developed at private expense.

Government users receive only the rights granted to other users under these Terms unless a separate written government contract provides otherwise.

Anzoth may update these Terms to reflect:

• changes to the Services;
• new products or technology;
• pricing or billing changes;
• changes in law or regulation;
• provider requirements;
• security needs;
• safety or abuse concerns; or
• ordinary business changes.

For changes that materially and adversely affect existing rights or obligations, Anzoth will provide reasonable advance notice, ordinarily at least 30 days, through:

• email;
• account notice;
• dashboard notice; or
• another in-product notification,

where required.

Other changes become effective when posted.

Changes necessary to address security, abuse, law, provider restrictions, or urgent operational matters may take effect immediately.

Your continued use after the effective date constitutes acceptance.

If you do not agree, you must stop using the affected Services and cancel subscriptions before renewal.

A dispute is generally governed by the version in effect when the relevant events occurred, subject to applicable law.

34.1 Entire Agreement

These Terms and incorporated agreements constitute the entire agreement concerning the Services and supersede prior or contemporaneous discussions, statements, representations, and agreements regarding their subject matter.

34.2 Assignment

You may not assign or transfer these Terms, your account, or your rights or obligations without Anzoth’s prior written consent.

Anzoth may assign these Terms to:

• an affiliate;
• a successor;
• a purchaser of relevant assets;
• an entity involved in a merger, reorganization, financing, or sale; or
• another entity capable of performing Anzoth’s obligations.

34.3 No Waiver

Failure or delay in enforcing a provision is not a waiver.

A waiver is effective only if in writing and applies only to the specific circumstances identified.

34.4 Severability

If a provision is invalid or unenforceable, it will be enforced to the maximum permissible extent.

The remaining provisions remain effective.

34.5 No Agency or Partnership

These Terms do not create:

• an agency;
• partnership;
• joint venture;
• employment relationship;
• fiduciary relationship;
• franchise; or
• exclusive relationship.

Neither party may bind the other without express written authority.

34.6 Third-Party Beneficiaries

Except as expressly stated, these Terms create no third-party beneficiary rights.

Model providers, infrastructure providers, licensors, and suppliers are intended third-party beneficiaries of provisions regarding:

• Third-Party Model Terms;
• prohibited conduct;
• intellectual property;
• disclaimers;
• limitation of liability;
• indemnification; and
• enforcement,

to the extent those provisions protect their models, services, systems, or rights.

34.7 Force Majeure

Anzoth is not liable for delay or failure caused by circumstances beyond its reasonable control, including:

• natural disaster;
• fire;
• flood;
• earthquake;
• epidemic;
• war;
• terrorism;
• civil unrest;
• labor dispute;
• internet or utility failure;
• telecommunications failure;
• cloud or provider outage;
• cyberattack;
• denial-of-service attack;
• hardware failure;
• supply shortage;
• governmental action;
• legal change;
• sanctions;
• provider withdrawal; or
• failure of third-party systems.

34.8 Headings

Headings are for convenience only and do not affect interpretation.

34.9 Interpretation

“Include” and “including” mean “including without limitation.”

The singular includes the plural and vice versa where appropriate.

34.10 Notices

Anzoth may provide notice through:

• email;
• dashboard message;
• chatbot or application notice;
• website posting;
• API or developer notice; or
• another reasonable electronic method.

Legal notices to Deployed IT Solutions, doing business as Anzoth, must be sent to [email protected] and, where these Terms require physical delivery, to the mailing address listed in Section 35.

34.11 Electronic Communications and Acceptance

You consent to receive electronically:

• agreements;
• disclosures;
• notices;
• invoices;
• receipts;
• policy updates; and
• other communications.

You agree that electronic records, clicks, checkboxes, and signatures satisfy legal requirements that communications or agreements be written or signed.

Anzoth may retain evidence of acceptance, including:

• the applicable Terms version;
• acceptance date and time;
• account identifier;
• acceptance surface;
• transaction information; and
• technical records reasonably associated with acceptance.

You are responsible for maintaining a valid email address and retaining copies of relevant communications.

34.12 Survival

Provisions that by their nature should survive termination will survive, including provisions concerning:

• outstanding payments;
• intellectual property;
• retained data;
• User Content rights;
• confidentiality;
• disclaimers;
• limitation of liability;
• indemnification;
• dispute resolution;
• governing law;
• enforcement; and
• general legal terms.

The Services are offered by:

For general support, account-security reports, billing disputes, legal notices, copyright complaints, arbitration opt-outs, and other inquiries, contact:

[email protected]

Notices requiring physical delivery must be sent to the mailing address listed above.

Anzoth may archive previous versions of these Terms at:

https://anzoth.com/terms/archive

The version identified by the effective date governs beginning on that date unless another written agreement applies.